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Testimonials
Peter,
I wanted to thank you and the TigerTek team for all your efforts this past
week-end.
The quick response and "round-the-clock" efforts were very much appreciated
and proved yet again that TigerTek can be counted on in an emergency.
Please extend my sincere appreciation to all involved. You guys do a Great
Job!
Thanks again!
T. Johnson
Goodyear
Peter,
Good Morning! I just wanted to send a quick message to thank you and your team for their fantastic performance on getting our motor repaired. I had us back in production Tuesday afternoon! And our production schedule was never compromised, outstanding!
As soon as I can get management to relinquish more machines we will have a much less hectic schedule to get our objectives accomplished. That is to get just about every spindle and servo motor to you for service and inspection.
D.G. Hatfield
A major manufacturer of washing and drying machines had a BIG problem. One of their stamping machines had failed and a production line was down, with numerous production employees standing idle. They traced the problem to a Siemens servo motor, which had been made in Germany. A new replacement motor was available, but it had a long delivery lead-time.
They were referred to TigerTek to get their existing motor repaired.
 The company chartered a plane and flew the servo motor to the TigerTek repair center in Eden, NC. We met the pilot at the airport and immediately began our disassembly and evaluation process.
Approximately 20 hours later, the pilot was in the air again with a professionally repaired motor sitting in the planes passenger seat. Within hours of landing the production line was in full swing again.
The Maintenance Manager just sent us an e-mail stating that after about a month of operation, “the Siemens Servo Motor is still operating great!”.
TigerTek’s unique ability to provide rewinding, machining and electronic services, combined with our years of experience, test equipment and expert servo technicians is the winning combination for servo motor reliability.
Dear Peter Mitchell,
On May 3, 2001 and again on May 18, 2001 Miller Brewing Company experienced breakdowns that were detrimental to our production process. On both occasions I contacted Tigertek, Inc. personnel for help.
On May 3rd I contacted Ronnie Shough at 5:00 p.m. and explained that we had a motor that had failed on our B-10 line. He was here within thirty minutes and we talked about our options. He took the motor back to your shop and within three hours had a motor repaired and back to us and we were able to bring the line back up for production.
On May 18th we had a major breakdown on our B-1 line. I brought parts to your facility and talked with you and Robert Lackey about the options we had for your company to duplicate the parts, since they were made in Italy. Again, your personnel worked on the problem and also worked the weekend to make the parts for us which helped us get our B-1 line back up and running.
Peter, it is because of you and your personnel’s efforts that we were successful in both instances to avert being down for an extended period of time from production. It is efforts like these that separate your company and its service from the ordinary ones. We want to thank you for your help and efforts and hope you will extend this to your personnel.
Regards,
Miller Brewing Company
When I outsource any motor work, I exclusively use Tigertek, Inc. They’re part of the family. They couldn’t be working in the next room and be any closer.
R.Kearns
Commonwealth Brands
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Goodyear:
